Privacy & Cookie Policy
At For-Ethiopia, we value your continued support and are committed to being open and transparent about protecting your privacy.
To help you understand how we use the information we hold about you and how you can get in touch with us about your preferences please consider the following:
Who we are
For-Ethiopia
34 Bibury Crescent, Bristol. BS9 4PW
Tel. 0117 3774347
www.for-ethiopia.com
[email protected]
We are registered as a Charity in England and Wales, and our registration number is: 1108526
What information do we collect?
We collect the personal information you provide us with which may be as part of online donations, through donation forms, newsletter sign up’s, registering for events, surveys and meetings with our staff. We also collect how you want to hear from us (your contact preferences).
This may include:
Title, name, gender and date of birth
Postal address, email address, telephone number and mobile number
We also collect and hold information about activities you take part in with For-ethiopia and this may consist of:
- Donation details
- Event registration/attendance
- Gift Aid status
- Details of correspondence sent to you or received from you
- Any other information provided by yourself that is relevant to your relationship with For-ethiopia
Why do we collect this information?
We collect personal information from you to enable us to administer your donations correctly, and to help us build a positive relationship by contacting you in a way that is personal and relevant to you. This also helps us to be as efficient as possible.
We use data you provide us with, in combination with the contact permissions you agree to at the time we collect your data. You can change your contact preferences at any time by contacting us or through the webform.
There are some communications that we are required to send regardless of your contact preferences. These are essential communications, deemed necessary to fulfill our administrative obligations to you. This could include thank you letters, Gift Aid confirmation letters and querying returned mail, incomplete cheques.
Gift Aid
In order to claim Gift Aid on your donations from the HMRC, we need to hold records of your name and address, your tax status and donation details. Ensuring this information is accurate ensures that we claim Gift Aid correctly and can increase the value of the donations you give to us.
Financial Audit
We need to hold information about donations that you give to us to meet financial auditing requirements.
Address Information
We hold your address details so that, if we have your permission, we can post newsletters, appeals and other information to you. We will also hold your address information on our database so that if you request us to no longer contact you, we can keep a record to ensure we remove you from any mailings in the future.
What do we do with your information?
All the information we keep is stored on a secure database and in line with European Data Protection Directives.
It is our policy not to sell, trade or rent your personal information to anyone. We may occasionally transfer your personal information overseas. For example:
- Our bulk email distributor, Mailchimp is based in the USA so we transfer email records to them for our email newsletters. Their systems are in compliance with EU Data Protection directives.
- We use a third-party financial institution to process our credit card transactions. They receive the credit card number and other personal information of our donors only to verify credit card numbers and to process credit card transactions in a secure environment.
For-ethiopia’s trustees have a duty to ensure that there is no reputational or other risk to the organization in accepting a gift or other support. We may therefore need to carry out research which is necessary to ensure we comply with this duty. For more information on the type of information required and the circumstances when this might apply, you can visit this Charity Commission link: https://www.gov.uk/government/publications/charities-due-diligence-checks-and-monitoring-end-use-of-funds and refer to Chapter 2, Tool 6: Know your donor
How long do we keep your information?
We aim to check your preferences with you every 24 months to ensure that you are still happy with the way that we contact you. You can make changes at any time by emailing us at [email protected] or through our webform.
We will keep information such as your name and address details and donation history on our database for financial auditing purposes and to ensure that we don’t mail you in the future if you have asked to be removed from our mailing lists.
How we use Cookies
In order to make our website easier to use and improve our service, we sometimes place small amounts of information on your computer. These are known as cookies and they are used by most major websites.
There is a lot of technical information so for full details please read our Cookie Policy.
Emails
To enable us to determine which of our emails are more interesting to our users, they may contain a single tracking pixel. This pixel can allow us to see whether emails are opened and also which links people click the most. The pixel will be deleted when you delete the email.
If you do not wish the pixel to be downloaded to your device, please set your email client to receive plain text emails from us.
